Case Study on Utilities’ Good Practices – Kafubu Water and Sewerage Company Ltd., Zambia (GWOPA/UN-Habitat)

Presentation on case study utilities’ good practices: Kafubu Water and Sewerage Company Limited (KWSC), Zambia. Document describes the background of KWSC and its efforts to increase water supply coverage and availability and reduce Non-Revenue Water (NRW), the performance of management projects, projects in peri-urban areas under the Performance Enhancement Fund, and the implementation of the ‘Regulation By Incentives’ (RBI) mechanism in the utility, as well as lessons learnt and areas for improvement.