In many cities of the world, water utilities’ services are characterized by poor quality water, frequent cuts, and very limited coverage within the urban area.

High water losses, poorly designed tariffs and poor billing and collection systems contribute to financial problems that worsen infrastructure and services and further exclude those without access. Sanitation services and waste water treatment are generally inadequate or inexistent, and many utilities rely on diminishing sources of water. Compounded by antiquated and wasteful linear approaches to urban water management, poor governance and weak management, financial and operational approaches, many service providers are unable to confront the widening scope of social and environmental challenges before them.



With an estimated 1.7 trillion USD in funding needed to meet only SDG 6.1 and 6.2 by 2030, building the institutional capacity to effectively manage these investments for sustainable public benefit is critical.

The Global Water Operators’ Partnerships Alliance (GWOPA) is an international network created to support water operators through Water Operator’s Partnerships (WOPs), peer support exchanges between two or more water operators, on a not-for-profit basis, with the objective of strengthening their capacity, enhancing their performance and enabling them to provide a better service to more people.

GWOPA has helped catalyze or support regional and national WOP platforms and programmes, engage major donors and development banks from every region, facilitate WOP implementation, document and monitor global WOPs practice, develop WOP guidance material and contribute to a significant rise in global awareness and momentum for WOPs around the world.