Enabling WOPs: Mobilizing European...
In recent years, a growing number of public water utilities from EU member states have begun sharing their expertise with...
Papers and Briefs, Publications , Research Papers
Anne Le Strat, Jose Luis Martin Bordes
4th Global WOPs Congress...
We are pleased to bring you the Final Report of the 4th Global WOPs Congress from 18th to 29th October...
Congress Documents, Reports
GWOPA/UN-Habitat
Wastewater-based Epidemiology: Mind the...
Although wastewater has been monitored for viruses and pollutants for years, the practice rose to prominence sharply during the outbreak...
GWOPA/UN-Habitat
Customer Survey Guidelines
This document can serve as a guideline for setting up and improving a customer survey. Developed by WaterWorX Community of...
Publications , Tools and Guidance
Marcel Lips (Vitens), Marc van Hal (Brabant Water), Christien Kolenbrander (Vitens)
Complaint Process Guidelines
This document can serve as a guideline for setting up and improving the customer complaint process. Developed by WaterWorX Community...
Publications , Tools and Guidance
Marcel Lips (Vitens), Linda Moraca (Dunea), Marjolein Spit-Griend (Vitens, Nicole Kesselaer (WML)
Policy Brief: Water and...
This Policy Brief provides an overview of the current context and relevant initiatives implemented by water and sanitation operators in...
Briefs, Papers and Briefs, Publications , Research Papers
GWOPA
Policy Brief: Fighting COVID-19...
This Policy Brief provides an overview of the current context and relevant initiatives implemented by water and sanitation operators from...
Briefs, Papers and Briefs, Publications , Research Papers
GWOPA
GWOPA Annual Report 2020
GWOPA Annual Reports
GWOPA Annual Report 2019 
Experiences with Pre-Paid Dispensers:...
In this report we seek to contribute and facilitate the decision-making process of utilities concerning PPDs. We examine experiences with...
Tools and Guidance
IHE Delft