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WOP Case Studies: VEI Dutch Water Operators – Da Nang Water Supply Joint Stock Company

 Author: GWOPA  Categories / Tags: WOP Cases, WOP Factsheets  Date: 2024  Area: Asia and Oceania  Language: English  Topics: Asset Management Customer Care/Service Integrated Water Resources Management Non Revenue Water Operation and Maintenance Service to the Poor Water Supply  Download

Produced under the BEWOP initiative, this Case Study documents the partnership between Vietnamese water utility, Da Nang Water Supply Company (Dawaco), and Dutch company, VEI, between 2007 and 2010. Eight years after the end of this WOP, the case study describes not only the WOP and the capacity and performance improvements it helped make, but how the results of this WOP have been sustained since.