Towards digitalization of water supply: Improving service delivery and promoting sustainability using digital tools

Monday, 22 May 2023
13:30 — 15:00
Plenary Room
Uganda National Water and Sanitation Company, eThekwini Water and Sanitation, VEI, Empresa de Acueducto y Alcantarillado de Bogotá (ESP, Arusha Urban Water Supply and Sanitation Authority, Mwanza Urban Water Supply and Sanitation Authority

During pandemic times, digitalization trends became totally relevant for public services provision, and Bogota has been no exception to that rule. In fact, they succeeded in implementing such tools not only at an administrative level (virtual meetings, digital signatures, zero paper policy), but also at a strategic operational level in water service provision with two digital solutions.

In Durban, Durban Water is aiming to have a smart-grid; The idea has been designed by organizing a hackathon, including experts from all interest fields (water, data, software, meters).

The presenters will show the effect of a low cost solution digital solution, combined with the use of data engineering, on the percentage of NRW. In Uganda, an application is in use for everyday low-cost Asset Management decisions. From Tanzania, an innnovative approach to tackle non-revenue water will be showcased, involving both digital leakage reporting and hydraulic modelling to improve network rehabilitation.

The variety of digital solutions is magnificent, and these people from different parts in the world will discuss how digitalization benefits their daily operations, focus on succes factors and dream together about lessons learned and future developments.

— Session Programme

Short presentation from the partners about their local developments, followed by a panel discussion.

Proposed speakers so far are Pauline Namuli (NWSC, Uganda),

Redy Alfonso Lopez Lopez (Acueducto, Bogota), Vishnu Mabeer (eThekwini Water and Sanitation)