Classroom and on-site training on a range of technical areas during first visit of Bethlehem operator to Barcelona.

GWOPA participated in the African Ministers' meeting, organized by the Sanitation and Water for All platform, bringing the voice of operators to the table.

Martes, 22 Marzo 2016 00:00

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GWOPACongress postponed copy

October 16th, 2017


The 4th Bi-annual Global WOPs Congress and General Assembly, scheduled to take place December 4-5th of this year, will be postponed until further notice.

The postponement, which has been decided at the highest levels in UN-Habitat, is to allow time for an evaluation of the GWOPA Strategy, the development of a new strategy and business model for 2018-2022 and a revised GWOPA Charter.

We would like to sincerely thank everyone who has already registered and/or contributed with session proposals and content. We look forward to being able to incorporate this input into the 4th Congress programme once a new date is announced.

We greatly appreciate your support and understanding. Please accept our apologies for any inconvenience this may cause.

Le 4ème Congrès Mondial des WOPs et l'Assemblée Générale de GWOPA, qui devaient se dérouler du 4 au 5 décembre de cette année, sont reportés sine die. 

L’ajournement, décidé par la direction de l'ONU-Habitat, doit permettre d'évaluer la stratégie de GWOPA, d'élaborer une nouvelle stratégie et un nouveau modèle de gestion pour 2018-2022, ainsi que de revoir la Charte de GWOPA. 

Nous remercions toutes les personnes qui ont manifesté leur intérêt à participer au Congrès, en particulier celles et ceux qui ont envoyé des propositions de sessions et de présentations. Nous nous réjouissons d’avance de pouvoir intégrer ces contributions dans le programme du 4ème Congrès dès que la nouvelle date sera annoncée. 

Nous vous remercions à nouveau de votre compréhension et votre soutien et nous vous présentons nos excuses pour la gêne occasionnée.  

A tool for coastal and small island state water utilities to assess and manage climate change risk.

The 8th Meeting of GWOPA's International Steering Committee addressed past, present and future activities within the Alliance. 

Why are some water operators’ partnerships more fruitful than others? What are the bottlenecks faced by different stakeholders? How can these be alleviated? 


Back in 2013, this was the starting point for the BEWOP initiative: a collaboration between UNESCO-IHE and GWOPA, supported by the Dutch Government (DGIS). By looking more closely at the growing WOPs practice in different contexts and with different results, BEWOP is identifying cross-cutting lessons that can be shared and developing guidance tools that make WOPs easier and more effective. Through these efforts, challenges to WOPs participation or practice will be alleviated and the practice will grow.

Phase 1. Identifying needs in WOPs and researching utilities

In its first phase (2013-2015), BEWOP called upon practitioners from water operators, WOPs facilitators and other stakeholders to share their experiences of WOPs. Through consultation and analysis, the needs of the WOPs practitioners were identified. Examples of good practice, catalysts, and success factors in WOPs were also gathered and studied.

As a complimentary stream, research was conducted on current utility practices in order to better understand how the WOPs approach can adapt to these practices in an effective and impactful way.

Stocktake after phase 1

As well as being inputs for the development of tools and guidance, the BEWOP studies of WOPs cases were turned into case studies and factsheets. The range of case studies is extremely diverse from international to national WOPs, short and longer-term partnerships, etc. Through these documented cases, a key bottleneck – awareness – is already being addressed. Translation and wide-spread distribution are ensuring that key stakeholders, namely water operators, are aware of WOPs and are inspired to get involved or find out more.

Through the utility research stream, a number of thematic papers and briefs were also developed. Papers covered key topics for utilities and WOPs practice, including: national WOPs, finance, facilitation, benchmarking, knowledge transfer and knowledge management. A number of these papers were shared with target audiences (WOPs practitioners, facilitators, donors) in order to gather feedback and/or influence their involvement in or understanding of WOPs.

A Performance Improvement Manual was drafted and field tested in 2014 through a series of 9 WOPs in Africa. The manual aims to support operators develop medium term-action plans through a WOP to bring about wider and sustainable change within the utility. Feedback from the 9 WOPs in Africa was gathered and will inform a version 2 of the manual.

Phase 2. Production of tools and guidance material

In its second phase, the focus of BEWOP is now tool and guidance production. Based on the findings of research, study and consultation, staff from GWOPA and UNESCO-IHE are working to develop tools on the following topics.

  • 2016PERPAMSInewsJuneNon-Revenue Water reduction and management 
  • Asset management 
  • Water utility management
  • Water Safety Plans 
  • Financial sustainability of pre-paid meters for service extension in low-income areas 
  • Developing quality control handbooks for water and wastewater treatment
  • Water quality monitoring
  • Diagnostic tools for selection of improvement working areas in WOPs
  • Mentoring for operational staff
  • WOP Partnership Management – planning, monitoring, communication and reporting
  • How to WOP guide and other associated tools

The format of the guidelines may vary from games, manuals, interactive tools, briefs and training courses. Production and/or testing will also continue over 2017 and 2018 for these and a number of additional tools. If you would like to be involved in the development of these tools, please contact us.

Ensuring uptake

Ensuring that BEWOP products are accepted and applied widely in WOPs practice is of primary importance. Throughout the project, from study to tool production, the end user is at the core of the process. By ensuring usability, accessibility and awareness of BEWOP tools among key stakeholders (water operators, facilitators and financing bodies), uptake is being maximized. Some of the ways we are ensuring uptake:

  • Taking advantage of GWOPA’s existing WOPs network
  • Connecting with new stakeholders through outreach to raise awareness
  • Inviting stakeholders to test our products
  • Informing tomorrow’s water workers through UNESCO-IHE’s academic network

Brochures stack copy

GWOPA is leading a consultation to coordinate water sector stakeholders’ inputs on the evolving New Urban Agenda that will be finalized during the Habitat III Conference in October 2016.

The WEDC International Conference is a comprehensive and interactive learning event, which provides continued professional development for water, sanitation and hygiene (WASH) sector professionals. 

The four UN organizations operating at the Sant Pau Art Nouveau Site in Barcelona (Spain) jointed the world-wide celebration of the UN's 70th Anniversary.

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