WOP: YWB and HueWACO

ChrisChris   December 07, 2011  
 

wop asia

This WOP aim to improve HueWACO’s water quality management and increase customer satisfaction

GENERAL WOP INFORMATION

March 01, 2007 - December 31, 2009
Was the code of conduct followed?
Yes link
Mentor motivations
Corporate social responsibility
WOPs facilitator
Waterlinks

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

THEMES AND OBJECTIVES

Themes
  • Expanding services to low income households
  • Waste water collection and treatment
  • Water quality management

Objectives
to improve HueWACO’s water quality management and increase customer satisfaction

WOPS ACTIVITIES

RESULTS

Describe the overall results
Through this partnership, HueWACO and YWWB together were able to: develop a comprehensive water quality management plan; increase the number of sampling points along the water supply system; improve treatment plant operations; carry-out data collection and mapping of the network; and use new information to devise a customer satisfaction improvement plan.