WOP: YWB and HueWACO
This WOP aim to improve HueWACO’s water quality management and increase customer satisfaction
GENERAL WOP INFORMATION
March 01, 2007 - December 31, 2009
Was the code of conduct followed?
Corporate social responsibility
PARTNERS AND THEIR INPUTS
THEMES AND OBJECTIVES
- Expanding services to low income households
- Waste water collection and treatment
- Water quality management
to improve HueWACO’s water quality management and increase customer satisfaction
Describe the overall results
Through this partnership, HueWACO and YWWB together were able to: develop a comprehensive water quality management plan; increase the number of sampling points along the water supply system; improve treatment plant operations; carry-out data collection and mapping of the network; and use new information to devise a customer satisfaction improvement plan.