Kristin HeskeKristin Heske   February 03, 2016  

wop arab

The partnership between the Office Nationale de l'Eau Potable et de l'Électricité (ONEE), headquartered in Rabat, Morocco, and the Société Wallonne des Eaux (SWDE), located in Verviers, Belgium, aimed at strengthening technical and organizational capacity of ONEE through trainings and experience exchanges with SWDE. Officially, the partnership between ONEE and SWDE started in 2005 with the signature of a framework convention. This WOP with SWDE is primarily directed in strengthening the capacity of ONEE in its historical core business, namely drinking water activities. The inception of the partnership was triggered by the Belgian Technical Cooperation (BTC), who proposed to finance the partnership. 


January 01, 2005 -
Was the code of conduct followed?
Don't know link
Did the operators sign a formal partnership agreement?
Mentor motivations
Solidarity principles



Other supporting organizations
Belgian Technical Cooperation (BTC)


  • Waste water collection and treatment
  • Water quality management

This WOP is divided in two distinct phases. The first phase ran from 2005 to 2009. It could assimilate to the exploratory period where the partners fine-tuned the most efficient and effective manner to run the partnership. During this time, the partnership was mostly driven by the mentor party. SWDE trainers provided trainings to ONEE staff directly in Morocco, without much consultation of the needs and gaps of the mentee. The partners realized the limitations in terms of impacts of this approach. Consequently, they decided to give a new orientation of the partnership with the signature of the second convention in 2009. Instead of providing broad and unstructured trainings, the partners chose to focus essentially on two specific thematic related to drinking water: raw water resources and water quality.

The objectives of the agreement were to exchange knowledge and experiences in drinking water, sanitation and environmental management. More specifically the parties showed interests to collaborate on the following topics:
- Design, construction, operation and maintenance of waste water treatment system and facilities;
- Design, construction, operation and maintenance of drinking water supply system and facilities;
- Training and improvement of managers and other kind of staffs;
- Applied research in drinking water and sanitation;
- Information exchanges;
- Business management;
- Access to drinking water;
- Protection of raw water resources.


What types of activities were carried out to help develop operator capacity?
  • Classroom training
  • Joint planning or work
  • Site visits

Describe WOPs activities
The cooperation between the parties took different forms depending on the objectives to achieve. The partners agreed to conduct information and identification missions of maximum one week long. The purposes of these missions are to inform and identify specific areas of interest (which can turn into specific improvement tracks), and to follow-up and coordinate ongoing activities. Then, the partners formalized in the conventions the modalities of specific missions. Following identification missions and based on the demand of the mentee, the specific missions are subject to separate agreements. These separate arrangements should stipulate the conditions of implementation, content of missions, expected planning, curriculum of experts, costs and financing modalities. This section of the agreement also states about the realization of trainings based of the demand of the mentee and intended for manager and technical staffs of ONEE. The partners have to agree on modalities, contents and costs of trainings beforehand in separate contracts. Furthermore, the conventions open opportunities for ONEE and SWDE to provide jointly technical, managerial, research and training services to third parties. Finally, the partners committed to cooperate with national or regional authorities in order to mobilize appropriate funding with international donors and funds from the Belgium-Moroccan cooperation.


Which factors had a positive influence on the success of your WOP?
  • Relationship of individuals
  • Suitable partnership design
  • Training