WOP: HPWSC and DNSC

ChrisChris   December 23, 2011  
 

wop asia

This WOP focuses on the areas offering improvement and impact upon NRW, increasing productivity and strengthening management

GENERAL WOP INFORMATION

May 23, 2008 - December 31, 2009
Was the code of conduct followed?
Yes link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
Corporate social responsibility
WOPs facilitator
Waterlinks

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

Other supporting organizations
Asian Development Bank (ADB): Facilitation

THEMES AND OBJECTIVES

Themes
  • Non Revenue Water (NRW) management
  • Other

Please specify other theme(s)
Waterloss

Objectives
Twinning support focuses on the areas offering improvement and impact upon the results for DAWACO namely:
1) Reducing 40% NRW. Proposals have been made by DAWACO to tackle this issue - but it seems that the plans may be over reliant on engineering solutions - involving significant cost to upgrade the distribution system. Opportunities exist in metering and detecting illegal connections, apart from active leak detection and pipe replacement;
2) Increasing productivity - compared to HAWASU there is considerable scope to rationalize meter reading and collectors (around 100 staff in DAWACO). This issue of greater productivity extends to re assessing the personnel practices on hiring, training and appraisal;
3) Strengthening management - there is scope to make DAWACO more professional and results oriented by reducing compartmentalization and encouraging greater cooperation among departments.

WOPS ACTIVITIES

RESULTS