WOP: HPWSC and DNSC
This WOP focuses on the areas offering improvement and impact upon NRW, increasing productivity and strengthening management
GENERAL WOP INFORMATION
May 23, 2008 - December 31, 2009
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
Corporate social responsibility
PARTNERS AND THEIR INPUTS
Other supporting organizations
Asian Development Bank (ADB): Facilitation
THEMES AND OBJECTIVES
- Non Revenue Water (NRW) management
Please specify other theme(s)
Twinning support focuses on the areas offering improvement and impact upon the results for DAWACO namely:
1) Reducing 40% NRW. Proposals have been made by DAWACO to tackle this issue - but it seems that the plans may be over reliant on engineering solutions - involving significant cost to upgrade the distribution system. Opportunities exist in metering and detecting illegal connections, apart from active leak detection and pipe replacement;
2) Increasing productivity - compared to HAWASU there is considerable scope to rationalize meter reading and collectors (around 100 staff in DAWACO). This issue of greater productivity extends to re assessing the personnel practices on hiring, training and appraisal;
3) Strengthening management - there is scope to make DAWACO more professional and results oriented by reducing compartmentalization and encouraging greater cooperation among departments.