WOP: FESAN & AQUACOL
FESAN was established in 2008 as a nonprofit organization of rural operators in Chile following the model of AQUACOL, which was created in Colombia years ago with the support of the Cinara Institute from the Universidad del Valle (UNIVALLE). Through various WOPS that were developed between FESAN and the Cinara Institute between 2010-2013, the Directors of AQUACOL and FESAN met and established strong links as they shared the same goals and principles. In the 6to Encuentro Latinoamericano de Organizaciones Comunitarias de Servicios de Agua y Saneamiento, held in Chile in 2015, they signed an MoU which led to this WOP, being tariffs and commercial management the main areas of interest.
GENERAL WOP INFORMATION
January 01, 2016 - July 31, 2017
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
- New opportunities/challenges for employees
- Solidarity principles
PARTNERS AND THEIR INPUTS
Total number of water operator professionals/staff involved in WOP (from all participating operators)
Percent at managerial level
Total cost of WOP ($)
THEMES AND OBJECTIVES
- Billing and revenue collection
- Business planning and financial management
Themes: Tariffs and management
1.- AQUACOL will train FESAN in the formulation and calculation of tariffs for Rural W&S services.
2.- FESAN will train AQUACOL in the use of administrative and commercial tools for Rural W&S services.
What types of activities were carried out to help develop operator capacity?
- Joint planning or work
Describe WOPs activities
Remote consultations (web-conferencing, email)
The WOP started on 01/01/2016. As soon as the necessary funds are available (i.e. USD 4,000 in June 2016 for travel and accommodation), a face to face meeting will be held.
Describe the overall results
Needs Assessed, Work Plan Developed
Which factors had a positive influence on the success of your WOP?
- Accurate identification of capacity needs
- Appropriate partner selection
- Participation of external actors
Which factors impeded the success of your WOP?
- Lack of financing for WOPs
- Lack of follow up financing