WOP: Empresa Municipal Aguas de Xelaju (EMAX) & Ayuntamiento de Zaragoza
The WOP between EMAX in Guatemala and the City Council of Zaragoza was established in May 2014 for a duration of 24 months with the objective to strengthen the capacity of the mentee in the areas of water loss control and metering. Initial results of this partnership have been promising.
GENERAL WOP INFORMATION
May 01, 2014 - May 01, 2016
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
- New opportunities/challenges for employees
- Solidarity principles
PARTNERS AND THEIR INPUTS
Total cost of WOP ($)
THEMES AND OBJECTIVES
- Business planning and financial management
- Non Revenue Water (NRW) management
Please specify other theme(s)
Telemetry and Calibration, Master Plan Development, Financial Sustainability
Laying the groundwork for a fruitful collaboration between the Zaragoza City Council (Spain) and the Municipality of Quetzaltenango (Guatemala) in order to provide support and technical assistance to EMAX.
The main objective of this WOP is to strengthen the technical capacity of EMAX in the following areas:
• Detection and leakage control
• Calibration and implementation of a telemetry system
• Financial sustainability
What types of activities were carried out to help develop operator capacity?
- Joint planning or work
- On the job training
- Site visits
Describe WOPs activities
Technical training, joint diagnosis, development of work plan
Describe the overall results
Staff Satisfaction Increased, New Skills Acquired, Operational Performance Enhanced
Which factors had a positive influence on the success of your WOP?
- Accurate identification of capacity needs
- Relationship of individuals
Which factors impeded the success of your WOP?
Not tied to ongoing processes