WOP: COWD & Maynilad Water Services
In 2014, with assistance from the United States Agency for International Development (USAID) Water Security for Resilient Economic Growth and Stability (Be Secure) project, Maynilad Water Services, Inc. (Maynilad) engaged in a water operator partnership (WOP) with Cagayan do Oro Water District (COWD) to develop the capacity of COWD in the creation of a hydraulic model, the design of a pressure management program, and an introduction to the development of a Geographic Information System (GIS). Over the 12-month partnership, Maynilad guided COWD in developing a calibrated hydraulic model for a pilot site, Barangay Camaman-an, allowing it to better understand the behavior of the water system in the area, implement pressure management techniques thereby optimizing the current network and operations, and provide better water services to customers. Although a 24/7 water supply was not achieved in Barangay Camaman-an, there was an increase in the number of supply hours from four (4) to eight (8) hours a day. Moreover, armed with a better understanding of the value of a GIS in improving operational efficiency, COWD has called for an international tender for the creation of a GIS for its service area, as part of its scale-up activities.
GENERAL WOP INFORMATION
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
PARTNERS AND THEIR INPUTS
Type of support
Total cost of WOP ($)
THEMES AND OBJECTIVES
• Pressure Management;
• Hydraulic Modeling;
• Water Meter Management
1) Increase understanding of GIS
2) Conduct training on:
- Basic Hydraulics
- Pressure Management
- Water Meter Management
3) Establish Pilot Test Hydraulic Model in Camaman‐an area
What types of activities were carried out to help develop operator capacity?
- Classroom training
- On the job training
- Site visits
Describe WOPs activities
- Diagnostic & reciprocal visits
- Class room and on‐the-job training
- Development of pilot project
Describe the overall results
- International call and tender for the creation of a GIS
- Gained technical know‐how on the concept of hydraulics in water distribution system
- Engineers became more adept to using EPANET as a decision support tool
- Enhanced knowledge on pressure management methods and application
- Exposure to best practices in meter management
- Pilot Test Hydraulic Model in Camaman‐an area: Calibrated hydraulic model in pilot area
- Pilot Test Pressure Management with intermittent supply: Increased supply hours
Which factors had a positive influence on the success of your WOP?
- Participation of external actors
- Relationship of individuals
Which factors impeded the success of your WOP?
Inadequate understanding of capacity needs