WOP: CAH and MEW S.A.D.R
The aim of this WOP is to improve the access to potable water and sanitation.
GENERAL WOP INFORMATION
May 01, 1999 -
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
- Corporate social responsibility
- New opportunities/challenges for employees
PARTNERS AND THEIR INPUTS
Total number of water operator professionals/staff involved in WOP (from all participating operators)
Percent at managerial level
Estimate the person-days the mentor(s) invested in the WOP
Type of support
Type of support
Total cost of WOP ($)
THEMES AND OBJECTIVES
- Asset management
- Billing and revenue collection
- Business planning and financial management
- Customer relations
- Energy efficiency
- Expanding services to low income households
- Non Revenue Water (NRW) management
- Public awareness and promotion of water services
- Water quality management
Guarantee the supply of water to the refugee camps and creating public administration water management
What types of activities were carried out to help develop operator capacity?
- Classroom training
- Joint planning or work
- On the job training
- Site visits
- Study tours
Describe the overall results
It has provided water access to 160,000 refugees, and has created a water management structure where more than 120 workers and a state secretariat. The project has developed different uptake and distribution infrastructure as well as a water quality laboratory physical and chemical, as well as an office hydrogeology, among others.
Which factors had a positive influence on the success of your WOP?
- Access to follow up finance
- Accurate identification of capacity needs
- Appropriate partner selection
- Financing for WOPs
- Participation of external actors
- Part of a national improvement process
- Political support
- Relationship of individuals
Which factors impeded the success of your WOP?
- Lack of political support