WOP: ADPSA, GIACH, CPAS and SAGAPH
The aim of this WOP is to provide a improvement of the current drinking supply system
GENERAL WOP INFORMATION
January 01, 2007 -
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
Corporate social responsibility
PARTNERS AND THEIR INPUTS
Total number of water operator professionals/staff involved in WOP (from all participating operators)
Percent at managerial level
Estimate the person-days the mentor(s) invested in the WOP
Total cost of WOP ($)
THEMES AND OBJECTIVES
- Billing and revenue collection
- Business planning and financial management
- Customer relations
- Expanding services to low income households
- Public awareness and promotion of water services
- Water quality management
Provide the public water company the means to significantly increase yields current supply system, so as to pass the current network performance 50 percent to a more optimal rate of over 60 percent. This should help to preserve the environment and ensure supply. As well as promoting the provision of facilities to company staff to optimize water usage by installing meters, so far absent in the system.
What types of activities were carried out to help develop operator capacity?
- Classroom training
- Joint planning or work
- On the job training
- Site visits
- Study tours
Describe WOPs activities
This project has long been in development and training activities have been carried out for many types. From site visits, tours of Spain or classroom courses. There has been a global education management around urban water cycle.
Describe the overall results
It has expanded the coverage of water and there has been a large part of empowerment for people in management. Micro meters have been installed for users (consumer good bills to sensitize the population) and has ensured that all public buildings have counters. It counts the total water and also provides the senses in the purification plant. There is also equipment for leaks and the lot is optimized while consumption have been greatly reduced losses.
Which factors had a positive influence on the success of your WOP?