WOP: TTHWSOCL and Yokohoma Waterworks Bureu
October 23, 2013
The aim of this WOP is to improve the quality of drinking water
GENERAL WOP INFORMATION
March 01, 2007 - February 28, 2009
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
New opportunities/challenges for employees
PARTNERS AND THEIR INPUTS
Total number of water operator professionals/staff involved in WOP (from all participating operators)
THEMES AND OBJECTIVES
- Asset management
- Business planning and financial management
- Public awareness and promotion of water services
- Water quality management
Water quality & treatment management
Water distribution network management
Capacity building & Personnel management
Customer satisfaction skill
What types of activities were carried out to help develop operator capacity?
- On the job training
- Site visits
Which factors had a positive influence on the success of your WOP?
- Access to follow up finance