WOP: Vitens and NWSSCL
This WOP aim to improve wastewater management practices and service provision in Naivasha municipality
GENERAL WOP INFORMATION
June 01, 2012 - May 31, 2016
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
- Corporate social responsibility
- New opportunities/challenges for employees
PARTNERS AND THEIR INPUTS
Other supporting organizations
Other local operator:
- Rift Valley Water Services Board
Other supporting organizations:
- SNV-Netherlands Development Organization
- Water and Sanitation for the Urban Poor (WSUP)
- The Netherlands Embassy Nairobi (50.5%)
- DFID (15%)
- Rift Valley Water Services Board (2%)
- Vitens Evides International (17%)
- Coca Cola Foundation (7%)
Total cost of WOP ($)
THEMES AND OBJECTIVES
- Asset management
- Billing and revenue collection
- Business planning and financial management
- Customer relations
- Energy efficiency
- Expanding services to low income households
- Non Revenue Water (NRW) management
- Public awareness and promotion of water services
- Waste water collection and treatment
- Water quality management
The overall objective of the program is to improve the provision of water and sanitation services to all residents of Navaisha municipality (165,000 people) with a particular focus on sustainability of services, customer satisfaction and improved access for the (peri-) urban poor.
More specifically, the program aims at:
1) Increasing access to sustainable and affordable water supply services by NAIVAWASS in Naivasha Town.
2) Sustaining collection, treatment and discharge of sewage from sewered areas in Naivasha town.
3) Increasing access to sustainable and affordable water supply and sanitation services in 10 (peri-) urban Low Income Areas of Naivasha and the larger Nakuru County.
What types of activities were carried out to help develop operator capacity?
- Classroom training
- Joint planning or work
- On the job training
- Site visits
- Study tours