WOP: Nairobi City Water & Sewerage Company - Enugu State Water Corporation

WOP: Nairobi City Water & Sewerage Company - Enugu State Water Corporation

Julissa KiyenjeJulissa Kiyenje   June 02, 2016  
 

The WOP between the Nairobi City Water & Sewerage Company (Kenya) and Enugu State Water Corporation (Nigeria) was initiated in September 2014. Its main objective was to enhance organizational and operational performance of Enugu State Water Corporation with a particular focus on improving Billing and Collection, Human Resource Management and the reduction of Non-Revenue Water.

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GENERAL WOP INFORMATION

September 15, 2014 - November 07, 2014
Was the code of conduct followed?
Don't know link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
New opportunities/challenges for employees

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

THEMES AND OBJECTIVES

Themes
  • Billing and revenue collection
  • Non Revenue Water (NRW) management
  • Other

Please specify other theme(s)
Human Resource Management
Metering

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Site visits
  • Other

Describe WOPs activities
Diagnosis/ Bench-marking

RESULTS

Describe the overall results
Needs Assessment and development of Work Plan

Which factors had a positive influence on the success of your WOP?
  • Accurate identification of capacity needs
  • Financing for WOPs
  • Part of a national improvement process
  • Relationship of individuals

Which factors impeded the success of your WOP?
Lack of financing for WOPs

BEWOP

GWCen