WOP: Nairobi City Water & Sewerage Company - Enugu State Water Corporation
The WOP between the Nairobi City Water & Sewerage Company (Kenya) and Enugu State Water Corporation (Nigeria) was initiated in September 2014. Its main objective was to enhance organizational and operational performance of Enugu State Water Corporation with a particular focus on improving Billing and Collection, Human Resource Management and the reduction of Non-Revenue Water.
GENERAL WOP INFORMATION
September 15, 2014 - November 07, 2014
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
New opportunities/challenges for employees
PARTNERS AND THEIR INPUTS
THEMES AND OBJECTIVES
- Billing and revenue collection
- Non Revenue Water (NRW) management
Please specify other theme(s)
Human Resource Management
What types of activities were carried out to help develop operator capacity?
Describe WOPs activities
Describe the overall results
Needs Assessment and development of Work Plan
Which factors had a positive influence on the success of your WOP?
- Accurate identification of capacity needs
- Financing for WOPs
- Part of a national improvement process
- Relationship of individuals
Which factors impeded the success of your WOP?
Lack of financing for WOPs