WOP: MidCost Water and Tonga Water Authority

WOP: MidCost Water and Tonga Water Authority

Guest   November 12, 2013  
 

wop asia

The aim of this WOP is to ensure effective, efficient and sustainable water supply services in Nuku’alofa

GENERAL WOP INFORMATION

January 01, 2013 - January 01, 2014
Was the code of conduct followed?
Don't know link
Did the operators sign a formal partnership agreement?
Don't know
Mentor motivations
New opportunities/challenges for employees

PARTNERS AND THEIR INPUTS

MidCoast Water - Mentor
Tonga Water Board - Recipient

SUPPORTING ORGANIZATIONS

    Type of support
    Funding

    Type of support
    Funding
Other supporting organizations
Nuku’alofa Urban Development Sector Project (NUDSP)

THEMES AND OBJECTIVES

Themes
  • Business planning and financial management
  • Non Revenue Water (NRW) management
  • Public awareness and promotion of water services

Objectives
(a) Building technical capacity to reliably deliver water to all parts of the supply network
through the creation of supply zones and improved bulk supply metering
(b) Designing and assist in implementing a comprehensive program to reduce non revenue
water from the current level of about 50% to less than 25% by 2017
(c) Developing consumer water meter replacement policies and replace defective
consumer meters
(d) Building financial management capacity particularly in the areas of revenue
collection and billing; and
(e) Preparation of the TWB asset management plan

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • On the job training
  • Site visits

Describe WOPs activities
TWB has made progress toward community involvement through regular
community TV and radio broadcasts. There is potential for an education program to
educate customers on techniques for detecting and repairing leaks on the customer
side of their water meter.

RESULTS

Describe the overall results
An increased awareness of leakage detection and saving water, through the
techniques and commitment at MidCoast Water.
• Detailed discussions on management of house connections from mains – good
design and leakage management
• Awareness of smart meters will permit good data collection on water demand
profiles for improved leakage management.


Which factors impeded the success of your WOP?
Lack of financing for WOPs

BEWOP

GWCen