WOP: Vitens and FIPAG
This WOP offer technical and management assistance for the drinking water infrastructure in Mozambique.
GENERAL WOP INFORMATION
October 01, 2004 - December 31, 2015
Was the code of conduct followed?
Did the operators sign a formal partnership agreement?
- Corporate social responsibility
- New opportunities/challenges for employees
- Solidarity principles
PARTNERS AND THEIR INPUTS
Other supporting organizations
- Mozambican National Urban Water Investment and Asset Holding Fund (FIPAG)
- The Embassy of the Kingdom of the Netherlands in Mozambique
- Vitens Evides International (VEI)
THEMES AND OBJECTIVES
- Asset management
- Billing and revenue collection
- Business planning and financial management
- Customer relations
- Energy efficiency
- Expanding services to low income households
- Non Revenue Water (NRW) management
- Public awareness and promotion of water services
- Water quality management
The project objectives are to assist through FIPAG, the transition towards establishment of autonomous regional water companies in North, Central, South and Maputo regions, that can provide safe reliable water services to the customers, at affordable rates in a financially sustainable way. In addition, it aims to assist FIPAG in attracting (private) funding to invest in the extension of these services to provide access to drinking water for 70% of the population by 2015.
More specific objectives are the following:
1) Better management through educated, trained and skilled staff.
2) Autonomous water companies providing sustainable services.
3) Efficient use of water and affordable prices that cover the operational costs and make best use of assets and capital investment.
4) A wider coverage of and accessibility of continuous drinking water services while providing proper water quality.
5) Awareness of the relationship between hygiene and drinking water consumption (public health).
6) Better social and economic conditions for women and children, through reduced distances to standpipes and improved water quality.
7) Water charges that cover the cost of management and maintenance.
What types of activities were carried out to help develop operator capacity?
- Classroom training
- Joint planning or work
- On the job training
- Study tours