• wop africaBenchmarking visits between the Office National de l'Eau et de l'Assainissement (ONEA) of Burkina Faso and the Société Tchadienne des Eaux (STE) of Chad have enabled the water operators to compare their systems and services and share information on issues of human resources, production and network maintenance as well as customer management. These exchanges led to the creation of a long-term “twinning” partnership between these two utilities to sustain learning.

  •  wop africa This WOP exemplified ONEA's commitment to improve access to safe drinking water and sanitation

  • wop africa

    The aim of this WOP is to develope a PiP (Performance Improvement Plan)

  • wop africaThe WOP between the Office national de l'eau et de l'assainissement (ONEA) of Burkina Faso and the Syndicat interdépartemental pour l'assainissement de l'agglomération parisienne (SIAAP) of France was initiated in 2009 with the main aim of strengthening the technical and organizational capacity of ONEA through training and exchange. The partnership was especially focused on improving water analysis laboratories efficiency.

  • wop africa

    The aim of this WOP is to develop a medium-term Performance Improvement Plan, and implement a short term action plan of thematic areas identified as priorities by the mentor.

  • wop africa

    The aim of this WOP is to  learn and share good practices among operators

  • wop africaThe aim of this WOP is to develope a PIP

  • wop africaThis WOP between L'Office National de l'Eau et de l'Assainissement (ONEA) and the Société Wallonne des Eaux (SWDE) was established in 2012 with the main objective of developing relevant operational and managerial indicators and optimizing the information flow. The indicators have been reviewed and reduced to a small number of well-defined key indicators, which led to a clearer overall strategic vision.