Integrated Urban Water Management

  • imgbatch1 116Case study on utility good practices of Swaziland Water Services Corporation (SWSC) in Kingdom of Swaziland with an overview of the digital management initiative and areas to be improved in the future.

  • Proof factsheet 4BThe WOP aims to boost the technical and organizational capacity of ONEA through training and targeted operational assistance. A joint diagnosis of ONEA's operations identified priority gaps to be addressed in the support. Partners jointly developed a work plan, with objectives, activities, resource requirements and roles

  • imgbatch5 50Two-page brief on the protocol on water and health of the United Nations Economic Commission for Europe and the World Health Organization Regional Office for Europe, establishing targets for progress that aid the objective of protecting human health through the improvement of water management, the protection of ecosystems and the prevention, control and reduction of water-related disease. 

  • imgbatch5 60A rapid response assessment of the central role of wastewater management in sustainable development, addressing wastewater challenges (sewage, industrial and agricultural waste discharge), providing key messages on wastewater production and sanitation, and realizing the opportunities of wastewater (wastewater as a resource, and how to manage wastewater effectively), also through policy recommendations.

  • imgbatch5 46The World Health Organization (WHO) protocol on water and health which established mechanisms for protocol implementation, contribution to the Millennium Development Goals (MDGs), opportunities to make a difference through the protocol (through health systems, planning of water resources, water supply and sanitation services, addressing future health risks, and ensuring safe recreational water environments), and finally discussing what to do next.

  • imgbatch1 115Case study of Water Operators' Partnership (WOP) between City West Water (Melbourne, Australia) and Metropolitan Cebu Water District (Cebu, Philippines) facilitated by the Asian Development Bank to reduce non-revenue water and improving operational performance through capacity building, exchange visits, training and demonstration.

  • imgbatch1 111Case study of Water Operators' Partnership (WOP) between Dunea (Dune & Water) N.V. (Netherlands) and Mwanza Urban Water and Sewerage Authority (MWAUWASA) (Tanzania) facilitated by the European Commission (European Union Water Facility – Partnerships for Capacity Development in the Africa Caribbean Pacific Water and Sanitation Sector) with the aim of developing Affordable and sustainable water and wastewater services for the Mwanza urban area and improved water governance, in support of the Tanzanian National Water Policy and the Millennium Development Goals (MDGs).

  • wop latamThe WOP comes from the invitation that Aguas Santafesinas S.A. received to participate in a Regional Workshop for capacity building about water safety plans held in November of 2012 in Quito (Ecuador), financed by UN-Habitat/GWOPA, with the collaboration of IWA and Cap-Net.


    Thereafter, Aguas Santafesinas (ASSA) with the support of AEOPAS, the Spanish Association of Public Water Utilities and WOP-LAC, was put in contact with the Spanish utility Aigües del Prat S.A. that operates a reverse osmosis plant, recognized by its excellent management, similar to the ASSA one.

    The WOP contributed to develop the ASSA own water safety plan, and specifically for the town of Firmat in Argentina, that in summertime suffers from the lack of water to supply the population. The potabilisation of the aquifer of the area is the main issue.

  • wop arab

    The aim of this WOP is to improve the access to potable water and sanitation.

  • wop latamThe partnership between Overliggend Waterschap MCP and CAESB is mainly focused in the target of providing enough and quality water supply for farmers and villagers in Nickerie area in Suriname. The agreement also allows the technicians exchange, the collaborative research and to provide support in all the spheres.

  • wop africa

    The aim of this WOP is the improvement of the sanitation of the City of Debre Behran

  • wop latamThe WOP between the Syndicat Intercommunal du Centre et du Sud de la Martinique (SICSM) and the Water and Sewerage Company Inc. (WASCO) of Saint Lucia was signed on the 3rd of December 2014 in Riviere Salee, Martinique. This WOP consists of a comprehensive and coordinated programme of capacity development to support the Water and Sewerage Company Inc. (WASCO) in Saint Lucia with specific objectives such as: acquiring the necessary methodology and tools to develop a master plan for water and sanitation, the improvement of the asset management through diagnostic, inventory and assessment; and the preparation of guidelines and orientations for a risk management plan including disaster preparedness, crisis management and resilience

  • wop asia

    The project in Ulaanbaatar focuses on introducing sustainable water resource management,