Argentina

  • Leaning new working methods, saving money and making the most of existing resources characterise this WOP.

    Represenatives from the Compañía Salteña de Agua y Saneamiento (Aguas del Norte) in Argentina and theCompanhia de Saneamento Ambiental do Distrito Federal (Caesb) in Brazil met for the first time in 2010 during a workshop organized in Colombia to identify strengths and weaknesses of utilities in the region and look for ways for them to help one another. At the time, the Argentinian utility, in a dry mountainous sector of the country, was struggling to reduce its energy bills, while the Brazilians had some recent good experience in the area.

    Aguas del Norte and Caesb decided to start a Water Operators´ Partnership, a not-for-profit peer exchange to support the capacity development in the mentee operators (Aguas del Norte). The initial focus for the WOP was energy efficiency however building on this success, the operators decided to extend their partnership and focus on metering, tariffs, IT systems and wastewater treatment.

    Over the initial years, the Argentinian operator saved over 100,000 USD owing to energy efficiency measures and is working on introducing more effective metering and billing methods. The total cost of the initial phase of the partnership was just over 47,000 USD, with 32,000 USD provided by the Inter-American Development Bank and the remaining third covered by the operators themselves.

    Wildener Rodovalho, IT Project leader at Caesb said, “The WOP is very important for our company because we learn other processes, working methods, ways to save money...and for us, it is very nice to be able to talk about our work, to share how we are growing, to help other utilities.¨

    Although the WOP helped Aguas del Norte make important operational changes and cost savings, it also helped the team make the most of existing resources to improve their service. Today, the two operators continue working together.

  • Represenatives from the Compañía Salteña de Agua y Saneamiento (Aguas del Norte) in Argentina and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb) in Brazil met for the first time in 2010 during a workshop organized in Colombia to identify strengths and weaknesses of utilities in the region and look for ways for them to help one another.

  • Proof factsheet 1Aguas del Norte and Caesb decided to start a Water Operators´ Partnership, a not-for-profit peer exchange to support the capacity development in the mentee operators (Aguas del Norte). The initial focus for the WOP was energy efficiency however building on this success, the operators decided to extend their partnership and focus on metering, tariffs, IT systems and wastewater treatment. 

    Representatives from the Compañía Salteña de Agua y Saneamiento (Aguas del Norte) in Argentina and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb) in Brazil met for the first time in 2010 during a workshop organized in Colombia to identify strengths and weaknesses of utilities in the region and look for ways for them to help one another. At the time, the Argentinian utility, in a dry mountainous sector of the country, was struggling to reduce its energy bills, while the Brazilians had some recent good experience in the area.

    Over the initial years, the Argentinian operator saved over 100,000 USD owing to energy efficiency measures and is working on introducing more effective metering and billing methods. The total cost of the initial phase of the partnership was just over 47,000 USD, with 32,000 USD provided by the Inter-American Development Bank and the remaining third covered by the operators themselves.

    Wildener Rodovalho, IT Project leader at Caesb said, "The WOP is very important for our company because we learn other processes, working methods, ways to save money...and for us, it is very nice to be able to talk about our work, to share how we are growing, to help other utilities.¨
    Although the WOP helped Aguas del Norte make important operational changes and cost savings, it also helped the team make the most of existing resources to improve their service. Today, the two operators continue working together.

    BEWOP (Boosting the effectiveness of Water Operators´ Partnerships) is a 5-year research, operational support and outreach initiative aimed at boosting the effectiveness of Water Operators' Partnerships around the world. Launched in September 2013, BEWOP is a collaboration between leading water sector capacity development instituted, UNESCO-IHE, and GWOPA, the organization leading the global WOPs movement. This factsheet is part of a series summarizing WOPs cases being studied in order to draw lessons and guide better practice.

  • BEWOP narrative 1The present report analyses the Water Operators’ Partnership (WOP) between the Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte), located in the province of Salta, Argentina, and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb), located in the federal district of Brasília, Brazil (see Map). In this WOP, Aguas del Norte is the recipient partner or mentee, while Caesb is the mentor utility. The partnership aims to strengthen technical and organisational capacity of Aguas del Norte through knowledge sharing with Caesb.

  • The present report analyses the Water Operators’s Partnership (WOP) between the Empresa Municipal de Saneamiento Básico de Puno Sociedad Anónima (EMSAPUNO S.A.), located in the department of Puno, Peru, and the Companhia de Saneamento de Minas Gerais (COPASA), located in Belo Horizonte, Brazil. In this WOP, EMSAPUNO is the recipient partner or mentee, while COPASA is the mentor utility. The partnership aims to support EMSAPUNO in the development of a Water Safety Plan (WSP) for the city of Puno’s drinking water supply system.2016casestudyemsapuno

  • Aguas del Norte and Caesb decided to start a Water Operators´ Partnership, a not-for-profit peer exchange to support the capacity development in the mentee operators (Aguas del Norte). The initial focus for the WOP was energy efficiency however building on this success, the operators decided to extend their partnership and focus on metering, tariffs, IT systems and wastewater treatment.

    Representatives from the Compañía Salteña de Agua y Saneamiento (Aguas del Norte) in Argentina and the Companhia de Saneamento Ambiental do Distrito Federal (Caesb) in Brazil met for the first time in 2010 during a workshop organized in Colombia to identify strengths and weaknesses of utilities in the region and look for ways for them to help one another. At the time, the Argentinian utility, in a dry mountainous sector of the country, was struggling to reduce its energy bills, while the Brazilians had some recent good experience in the area.

    Over the initial years, the Argentinian operator saved over 100,000 USD owing to energy efficiency measures and is working on introducing more effective metering and billing methods. The total cost of the initial phase of the partnership was just over 47,000 USD, with 32,000 USD provided by the Inter-American Development Bank and the remaining third covered by the operators themselves.

    Wildener Rodovalho, IT Project leader at Caesb said, "The WOP is very important for our company because we learn other processes, working methods, ways to save money...and for us, it is very nice to be able to talk about our work, to share how we are growing, to help other utilities.¨
    Although the WOP helped Aguas del Norte make important operational changes and cost savings, it also helped the team make the most of existing resources to improve their service. Today, the two operators continue working together.

    BEWOP (Boosting the effectiveness of Water Operators´ Partnerships) is a 5-year research, operational support and outreach initiative aimed at boosting the effectiveness of Water Operators' Partnerships around the world. Launched in September 2013, BEWOP is a collaboration between leading water sector capacity development instituted, UNESCO-IHE, and GWOPA, the organization leading the global WOPs movement. This factsheet is part of a series summarizing WOPs cases being studied in order to draw lessons and guide better practice.

  • wop latam

    El segundo memorando de entendimiento firmado entre las partes, basado en actividades anteriores, se centró en cuatro pistas principales de mejora: medición, tarifas, sistemas informáticos, tratamiento de aguas residuales para el período 2012-2013.

    Del 2 de Noviembre de 2016 al 1 de Noviembre de 2017, la empresa Aguas del Norte, continuando con su proceso constante de búsqueda de tecnologías que le permitan mejorar los procesos de gestión, producción y eficiencia, recibirá el apoyo de CAESB para realizar un Estudio de Optimización en Plantas Depuradoras. El objetivo del hermanamiento será el de evaluar la posibilidad de incluir el tratamiento anaeróbico (UASB) en sus plantas de tratamiento de cloacas.

  • wop latamIn 2013, Compañía Salteña de Agua y Saneamiento S.A. (Aguas del Norte) expressed its interest in collaborate through WOP partnership with Aguas Santafesinas S.A. (ASSA), with the main goal of stablishing a strong link to share knowledge, in which both are mentors and mentees, to improve the management and water operation. Both companies are active participants in WOP-LAC.

  • wop latamThe first memorandum of understanding signed in 2010 formalised IDB's commitment to providing funds to put the partnership on track. According to this agreement, the primary objective of the partnership during this period was to support Aguas del Norte in developing its energy efficiency plan (e.g. including resource optimisation and autonomous energy production). The reduction and treatment of algae blooms in surface water sources as well as the disposal of wastewater treatment residue were also on the agenda. Period of implementation 2010–2012.

  • wop latamThe WOP comes from the invitation that Aguas Santafesinas S.A. received to participate in a Regional Workshop for capacity building about water safety plans held in November of 2012 in Quito (Ecuador), financed by UN-Habitat/GWOPA, with the collaboration of IWA and Cap-Net.


    Thereafter, Aguas Santafesinas (ASSA) with the support of AEOPAS, the Spanish Association of Public Water Utilities and WOP-LAC, was put in contact with the Spanish utility Aigües del Prat S.A. that operates a reverse osmosis plant, recognized by its excellent management, similar to the ASSA one.

    The WOP contributed to develop the ASSA own water safety plan, and specifically for the town of Firmat in Argentina, that in summertime suffers from the lack of water to supply the population. The potabilisation of the aquifer of the area is the main issue.

  • wop latamFrom conference sessions in telemetry systems and pumping stations held in Argentina in August of 2014, there were promoted institutional strengthening programmes to water operators to improve their infrastructure management. In that sessions, the Cooperativa Ltda. de Consumo de Electricidad y Servicios Anexos de Olavarría (Coopelectric) stablished communication through COFES, the WOP platform in Argentina, its interest in developing a WOP partnership with Obras Sanitarias Mar del Plata SE (OSSE), with the wish of gaining more knowledge in the issue.

  • La Unidad Coordinadora del Programa Saneamiento de Panamá se encuentra en una etapa de obtención de certificaciones según normas de calidad ISO 9001, ISO 14001 y OHSAS 18001 que le permitirán mejorar los resultados en su gestión y lograr eficiencia en la Operación y Mantenimiento de los sistemas de alcantarillado construidos, competencia que le ha sido delegada por el IDAAN. 


    La posibilidad de poder contar con el apoyo y la experiencia de Agua y Saneamientos Argentinos le permitirá a UCPSP compartir experiencias e intercambiar opiniones respecto de temas asociados a la ejecución de proyectos de saneamiento, certificación de procesos según normas internacionales y principalmente a las mejores prácticas implementadas para la eficiencia de la Operación y Mantenimiento de sus sistemas de saneamiento.

    wop latam