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Congress sessions will take stock of current water and sanitation operators’ issues, showcase good approaches, and offer recommendations for how operators can tackle challenges through peer-to-peer partnerships.

Each theme will be addressed through a combination of roundtables, dialogues, and sessions based on offer and demand received through the call.

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Enabling environment for female operators


Wednesday 27 October — 14.30-16.00 (CEST)

Languages: English

The event will draw from practical experiences of water operators on how to create an enabling environment for women in the sector. Corporate and personal perspective will draw the practical baseline to investigate on how to attract and retain women to work in this male dominated sector. As the outcome of this meeting and based on the hands-on experience, a set of practice-oriented recommendations on enhancement of gender equity for the utility sector will be proposed in the interactive discussion.


  • Criselle Alejandro, Senior Vice-President, Balibago Waterworks System, Inc. Waterworks, Philippines
  • Diana MN Makwaba, Managing Director, National Water & Sewerage Company (NWSC), Zambia
  • Gian Piero Lavezzo Richards, People and Culture Manager, Essbio, Chile
  • Jaff Marilyn Bongmo, Rural Engineer, Ministry of Water Resource Management and Energy, Cameroon

Moderator: Ulrike Kelm, Chair WWSN