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Congress sessions will take stock of current water and sanitation operators’ issues, showcase good approaches, and offer recommendations for how operators can tackle challenges through peer-to-peer partnerships.

Each theme will be addressed through a combination of roundtables, dialogues, and sessions based on offer and demand received through the call.

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Sustainable rural water operators´ management model

#OperatorsStage · #AccessForAll

Tuesday 26 October — 14.00-14.45 (CEST)

Languages: English and Spanish

Rural drinking water infrastructure is often financed by international cooperation and does not include accompaniment to strengthen the capacities of the managers of this infrastructure. The result is often a capacity deficient and unsustainable operations. Through a participatory training program and exchange of experiences, an efficient and sustainable water management model has been introduced for 9 rural water operators of San Martín Jilotepeque, Guatemala. It introduces the concept of management of non-profit social enterprise with fair rates, and allows self-sustainability. This session will showcase a Best Practices Manual that covers 3 dimensions: Governance, Administration, and Operations, and features: Guides and Manual for Technical and Operational Management Organizational structure, rules and procedures Tariff calculation and application.