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Congress sessions will take stock of current water and sanitation operators’ issues, showcase good approaches, and offer recommendations for how operators can tackle challenges through peer-to-peer partnerships.

Each theme will be addressed through a combination of roundtables, dialogues, and sessions based on offer and demand received through the call.

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The transformative journey of knowledge in a WOP, from need to impact


Thursday 28 October — 10.00-12.00 (CEST)

Languages: English, French, Spanish

How do specific improvement needs translate into well-functioning working routines? what is the role of knowledge? What is the role of partners? What are the typical obstacles encountered? How far can new knowledge go?

The aim of this session is to illustrate the dynamics that take place between partners in WOPs to jointly transform specific water operator needs into improved working routines. The roles of each partner, the common obstacles encountered as well as key elements observed for the knowledge journey to be successful will be addressed through the presentation of WOP cases.