8th Pacific Water Conference and Expo

PWWA event 2015

The PWWA will be hosting its annual Pacific Conference and Exhibition from the 14 - 17 September 2015 in Papua New Guinea. Eda Ranu and Water PNG will be co-hosting this year's event with PWWA in Port Morseby. For more information, consult the PWWA website.

Newsletter from the Global Water Operators' Partnerships Alliance 5/15


The 3rd Global WOPs Congress is dedicated to the work of water and sanitation operators in contributing to our sustainable development. As we look to the launch of the Sustainable Development Goals later this year, it is clear that operators will play a major role in implementation. Throughout this 3rd edition of the WOPs Congress, the parallels between the challenges faced by operators, the proposed water SDG and the potential for WOPs to support efforts towards sustainable development will be highlighted.

In addition to the thematic sessions, the Congress will also be a space to exchange experiences of WOPs in different regions and with diverse models, arrangements and outcomes. The Congress is furthermore a meeting space for operators, donors, civil society, academia and representatives of international organizations, among many others, to establish new WOPs and guide our global movement.

For more information, consult the congress brochure (in French, Spanish & English) and we invite you to disseminate this within your networks. More information: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Read the full May newsletter

Previous newletters: January / February / March / April

Water Operators: the unsung hero of the post-2015 agenda?

This year, the introduction of new global goals will restructure international development efforts by introducing a renewed framework for development, with sustainability as its central axis. While water and sanitation issues are expected to be cross-cutting throughout this framework and increasing access to quality basic services remains a basic human right, achieving progress involves a multitude diverse actors. Among these actors, one unsung hero is on the frontline of service provision in all countries and in all regions: the humble water operator.To highlight their critical role and increase recognition of water and sanitation operators, GWOPA has launched a campaign to 'blow the cover' on the work of operators by gathering images of utility hole covers from across the globe.

The majority of the proposed Sustainable Development Goals for the post-2015 period cannot be achieved without access to safe drinking water and basic sanitation, and none will be truly sustainable without the wise management of our most basic resource. We are all aware of the links between water and sanitation services and education, gender equity, food security, climate change and the majority of the other goals recommended by the Open Working Group. The key role of operators in providing this service means that ensuring they have the capacity to do their job effectively will be of vital importance in the post-2015 period.
In some parts of the world, operators are providing high-quality, uninterrupted and sustainable services to almost 100% of their communities, in others, operators are overwhelmed by growing challenges from climate change, urbanization and resource scarcity to name a few. This disparity can be attributed to a number of factors however in many cases, capacity is the biggest bottleneck to increasing sustainable access for more people, especially the poor. By developing the capacity of the operator, they are therefore better positioned to find their own solutions or adapt and replicate tried and tested solutions found by other operators. GWOPA aims to develop operator capacity through water operators' partnerships (WOPs) and as such serves as a community of practitioners.

To raise greater awareness of the challenges faced and overcome by operators, GWOPA has launched a campaign to collect pictures of utility hole or manhole covers from all over the world. These covers are for many of us the most visible icon of operators as we walk, cycle, or drive past dozens of them every day. Aside from being universal, these images also mirror the diversity of operators and their daily task of providing water. The campaign aims to raise awareness among citizens as well as actors in the water and development sector about the important role of operators in bringing healthy water to our taps, and safely collecting waste from our homes or places of work.

The campaign will run up to and throughout the 3rd Global WOPs Congress taking place in Barcelona in September during which the GWOPA community will gather to discuss the role of operators in the post-2015 sustainable development goals. As well as being the biggest event dedicated to the capacity development of operators through water operators' partnerships and a space for learning and collaboration, the Congress, like the campaign, will gives a voice to all operators.
We invite you to send pictures of utility hole covers in your region to This email address is being protected from spambots. You need JavaScript enabled to view it. or post them to twitter #utilityholecover #WOPCongress

PERPAMSI and GWOPA promoting national WOPs in Indonesia

A WOPs Forum was held as a part of the Indonesia Water and Wastewater Expo and Forum (IWWEF) 2015 organized by PERPAMSI in Jakarta, Indonesia, 21-23 April. GWOPA participated in this forum with a mission to support the country's national WOPs program.

A number of key stakeholders including government and development agencies, as well as some directors of Indonesian water utilities attended the WOPs Forum on April 23 in Jakarta. The forum itself was led by Chairman of PERPAMSI, Rudie Kusmayadi, and Vice Chairman, Muslih. Deputy Director for Water and Waste Water of the Ministry of National Development Planning, Eko Wiji Purwanto, gave a keynote speech.

GWOPA was represented by Jose Luis who made a presentation on how WOPs can be a practical tool for water cooperation in coping with the issues of capacity, governance and financial sustainability. The presentation was aimed at providing knowledge and understanding for key stakeholders in Indonesian water sector about the important role of WOPs as a global movement to achieve the Millennium Development Goals which will soon be followed by the Sustainable Development Goals.

Head of Partnership PERPAMSI, Henry Limbong, presented the profile of PERPAMSI's national WOPs program. Across Indonesia, he said, water utilities are struggling to provide safe water and sanitation for a country of more than 250 milion people. Apart from lack of coverage, many utilities face a whole series of problems such as high level of nonrevenue water (NRW), billing and collection difficulties, poor water quality rarely supplied on a reliable, 24-hour basis. Many of the region's water utilities are in unhealty condition and need help. WOPs is believed by PERPAMSI as a proven way to help its members deliver better services.

Limbong revealed that the program has managed to facilitate 34 WOPs since 2011. As the results, WOPs helped to upgrade utilities performance from unhealthy to healthy category based on the evaluation carried out by an agency under the Ministry of Public Works.

It is also interesting to learn that PERPAMSI's national WOPs applies self-funded principle. According to Limbong, PERPAMSI does not want to depend too much on external funding in running WOPs. PERPAMSI encourages the willingness of its members to share with one another based on solidarity and to spend more money on WOPs.

As the conclusion, the government of Indonesia through the Ministry of National Development Planning promised to help systematically integrate the WOPs approach into government's strategy in improving water utilities' performances, as well as to provide funding support to PERPAMSI as the WOPs facilitator and scaling up the implementation of WOPs approach throughout Indonesia.

At the end of the forum, PERPAMSI presented Solidarity Awards to all tireless utility mentors which have involved in supporting its national WOPs.

Dwike Riantara, PERPAMSI

PERPAMSI Facilitates 12 New National WOPs in 2015

PERPAMSI, the Indonesia Water Supply Association, has launched 12 new national WOPs to be implemented this year, involving 6 utility mentors and 12 utility mentees.

According to the workplans laid out together by partners, the implementation of WOPs will take roughly 16 months. A number of initial activities including matchmaking and diagnostic visits had been conducted since October 2014. Ten WOPs are now ongoing with the implementation of pilot projects at mentees' working site. The other two WOPs arrangement were just formalized by the signing of Letter of Intent in April in Jakarta, during the Indonesia Water and Wastewater Expo and Forum (IWWEF) 2015 organized by PERPAMSI.

Most of these WOPs are dealing with the Non-revenue Water (NRW) management based on the request of mentees. Along with NRW, pilot projects such as energy efficiency, billing system upgrade, geographical information system (GIS) application are also implemented. Beside those technical aspect, some WOPs help mentees in the preparation of financial report, standard operating procedures, and business plan.

Playing the role as a WOPs facilitator, PERPAMSI always encouraged its members to help one another. A half of 425 PERPAMSI's utility members are small size operators serving less than 30 thousands connections. These utilities are struggling to improve service coverage and delivery, financial stability, and other critical aspects of operations. During the last four years, PERPAMSI has facilitated 34 national WOPs which are all based on self-funding, not-for-profit and solidarity principles. (Dwike Riantara)

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