Operator (1)	Consorcio Provincial de Aguas de Sevilla
Operator (2)	Gestión Integral Aguas Costa de Huelva
Operator (3)	Comité del archipiélago de Solentiname
Themes	Customer relations Expanding services to low income households Public awareness and promotion of water services Waste water collection and treatment Water quality management

Operator (1)	City of Panora, Iowa
Operator (2)	Des Moines Water Works
Themes	Water quality management

Operator (1)	Societe Senegalaise des Eaux
Operator (2)	Regie de Distribution d'Eau
Themes	Billing and revenue collection Non Revenue Water (NRW) management Other

Operator (1)	Water Board MCP
Operator (2)	World Waternet
Themes	Non Revenue Water (NRW) management

Operator (1)	Companhia de Saneamento Básico do Estado de São Paulo
Operator (2)	Servicio de Agua Potable y Alcantarillado
Themes	OtherRecruitment system Retention of qualified personnel in a company Network maintenance system

Operator (1)	Aguas Andinas
Operator (2)	Servicio de Agua Potable y Alcantarillado de Arequipa S.A.
Themes	Billing and revenue collection Business planning and financial management Waste water collection and treatment Other Project management and development for water treatment plants and waste water treatment Micro metering program

Operator (1)	Servicio de Agua Potable y Alcantarillado de Arequipa S.A.
Operator (2)	Empresas Públicas de Medellín E.S.P
Themes	Billing and revenue collection Customer relations Expanding services to low income households Public awareness and promotion of water services Waste water collection and treatment Other Project management

Operator (1)	Severn Trent Water
Operator (2)	Lilongwe Water Board

Operator (1)	Société des Eaux de Guinée
Operator (2)	Senegalaise des Eaux

Operator (1)	Coastal Municipalities Water Utility
Operator (2)	Corporacion del Acueducto y Alcantarillado de Santo Domingo