WOP: Nairobi City Water and Sewerage Company (NCWSC) - National Water and Sewerage Corporation (NWSC)

WOP: Nairobi City Water and Sewerage Company (NCWSC) - National Water and Sewerage Corporation (NWSC) Featured

Guest   February 05, 2014  
 

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The aim of this WOP is to develop a medium-term Performance Improvement Plan, and implement a short term action plan

GENERAL WOP INFORMATION

December 03, 2013 - February 03, 2015
Was the code of conduct followed?
Yes link
Did the operators sign a formal partnership agreement?
Yes
Mentor motivations
Solidarity principles
WOPs facilitator
GWOPA

PARTNERS AND THEIR INPUTS

SUPPORTING ORGANIZATIONS

    Type of support
    Funding

Other supporting organizations
GWOPA
OFID
Total cost of WOP ($)
60,000.00

THEMES AND OBJECTIVES

Themes
  • Expanding services to low income households
  • Non Revenue Water (NRW) management

Objectives
Developing PIP (Performance Improvement Plans)

WOPS ACTIVITIES

What types of activities were carried out to help develop operator capacity?
  • Joint planning or work
  • On the job training
  • Site visits
  • Study tours

Describe WOPs activities
The first step in the WOP is to conduct an assessment of the recipient utility, carried out jointly with the mentor operator. The assessment process will be actively inclusive and will solicit the input of a broad cross section of utility staff, as well as important external actors from civil society and the municipal political sphere.
The assessment will aim to identify 1) existing strengths, weaknesses, opportunities, and threats; 2) Capacity strengths and needs; 3) values and priorities; and 4) potential solutions.
Based on the assessment, GWOPA will assist the partners in designing their partnership.
The WOP work plan will define the WOP objectives, targets, expected resource contributions, results and anticipated timeline.
WOPs shall aim to include both learning and process targets.
The implementation phase is where the bulk of the technical assistance happens. This phase is carried out by the partner utilities, with GWOPA facilitation. GWOPA will also ensure regular monitoring of the WOP by the operators and support them to carry out corrective measures as needed.

RESULTS

Describe the overall results
Expected Results:
1. Development of fundable Performance Improvement Plans (PIPs) for further improvement of services.
2. Beneficiary operators have enhanced knowledge and skills to address operational shortcomings and to manage loans.
3. Beneficiary operators have a clear understanding of their hard (infrastructural) and soft (skills development) needs.
4. Development of a fundable Performance Improvement Plan



Attachments

  • File Description
    File Size
    File Type
    Downloads
  • Benchmarking report (in English)
    1 MB
    15
  • PIP Nairobi City Water and Sewerage
    2 MB
    7

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