Performance Improvement Plan Manual

Performance Improvement Plan Manual

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Craig LairdCraig Laird   March 14, 2016  
 
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Location

Region
All

Technical area

Technical area

Resource Information

Language
English
Types of Document/Material
WOPs Support Tools
Year of publication/production
2015
Published
Yes
Author
BEWOP GWOPA

Type of activity

Type of activity
Water Operators' Partnerships (WOPs)

A Performance Improvement Plan (PIP) is a comprehensive strategic work plan developed to address a variety of utility management issues, with the aim of improving utility performance and enabling the utility to achieve its short – and medium-term objectives. One of these objectives may be improving services to the urban poor.

This Guide is a planning tool developed in collaboration with water operators building on lessons learnt from their WOPs experience. It provides a practical guidance tool to streamline the WOPs approach.

2016PIPmanual

Attachments

  • File Description
    File Size
    File Type
    Downloads
  • Performance Improvement Plan Manual
    368 KB
    53

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